UX Consultant / UX Researcher | Conversion Optimization Strategy
With 3+ years of cross-industry experience, I help teams turn user insights into actionable design improvements — increasing engagement, streamlining flows, and reducing friction. Let’s create experiences your users can’t resist!
Why Work With Me
100% Job Success & Top Rated
Vetted Upwork Specialist
Consistent 5-star client reviews across e-commerce UX audits, product and user research, and SaaS usability testing. Trusted for 6 consecutive evaluations by a scaling SaaS client.
Shopify Partner & E-Com Focus
Fashion, Skincare & DTC
Auditing fashion, beauty, and SaaS products to uncover why visitors browse without buying. Pinpointing hidden checkout friction, mobile drop-offs, and product-page leaks.
Data-Driven UX & Analytics
GA4 & Google UX Certified
Google Analytics certified paired with Google UX research methods. Turning analytics and user behavior into prioritized fixes your team can implement right away.
Check out
what I've been working on!
Trusted by Clients
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"Viktoriia is one of the best freelancers I have worked with. All her tests are performed and documented in a very professional way"
– Anton, SaaS Platform Founder
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“Viktoriia completed the usability evaluation professionally and promptly, followed the protocol closely, and communicated clearly throughout. Recommended for usability evaluation and UX research work.”
– Artem, E-commerce Founder
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"Viktoriia was detailed oriented and did an excellent job!"
– Maria, Service Business Owner
Explore
my previous work that holds a special place in my heart ♡
Contact Me.
Viktoriia P.